Kouboo - Bamboo Pendant Lamp

Faster Shipment If Needed

We can also provide faster shipment even within 7-9 days. Please contact us for more details if the default shipment is not in your timeframe at customersupport@brightandplus.com.

Shipment Destination

We can deliver to not only the United States, the United Kingdom,  Canada, and the United Arab Emirates. For countries not listed, please contact us for more information via customersupport@brightandplus.com.

Shipment processing time

All orders are processed within 3-10 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout

Shipment confirmation and order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

Damages

If you received your order damaged, please contact us at customersupport@brightandplus.com

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.